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Frequently
Asked Questions
1.
I have a 486 and know it's time to buy a new
computer or upgrade. How much will this cost me – what's the
damage?!
2.
What's this Y2K Bug and how do I protect
against it?
3.
HELP! My computer just kicked me out of a
program, saying it has performed an illegal operation. What
does that mean, and what do I do now?
4.
Suddenly my Color Deskjet printer only prints
in black although I have many colors selected to print. It
printed fine yesterday.
5.
My computer just locked up so I turned the
power off and on. Now when Windows 95 comes up, it puts me
in something called "safe mode". What do I do to get rid of
that?
1.
I have a 486 and know it's time to
buy a new computer or upgrade. How much will this cost me
– what's the damage?!
A. Most 486 computers are expensive to upgrade to a
486, simply because you must also upgrade the system/motherboard
plus the case, the memory and hard drive. The only components
that can be reused are the floppy drive and CD-Rom, and the
monitor. So, it amounts to the same as buying a new "box"
or system.
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to questions
2.
What's this Y2K Bug and how do I
protect against it?
A. The Year 2000 bug is that date 01/01/2000 that may
or may not rollover on your computer and in the software that
is in use. To protect against it, you may download the Y2K
program which will detect if your hardware is compliant; then,
you must contact each vendor of the software to ask this question
to them.
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to questions
3.
HELP! My computer just kicked me
out of a program, saying it has performed an illegal operation.
What does that mean, and what do I do now?
A. When this happens, it usually is a case of a memory
glitch caused by the program(s) in use at the time. Sometimes
it is a symptom of a corrupted file, in which case the program
should be uninstalled and re-installed. Best thing to do right
away is restart the computer.
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to questions
4.
Suddenly my Color Deskjet printer
only prints in black although I have many colors selected
to print. It printed fine yesterday.
A. It's probably time to check and change the color
cartridge!
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to questions
5.
My computer just locked up so I turned
the power off and on. Now when Windows 95 comes up, it puts
me in something called "safe mode". What do I do to get rid
of that?
A. "Safe Mode" is only a temporary operating condition
allowing you to troubleshoot or fix a problem in Windows 95.
If it was a lockup that caused this problem, you probably
want to simply: Start, Shut down the computer, which will
return it to normal mode.
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